FAQ
Answers before you order.
Find quick guidance on handmade products, custom clothing, delivery, payments, and product care.
Products and custom work
Ordering and tailoring
What products does Brenda’s Apparel make?
We make tote bags, handmade handbags, school bags, scrunchies, Ankara fans, fabric earrings, house shoes, table runners, table mats, home decor pieces, and custom-made clothing.
Can I request a custom-made clothing item?
Yes. Contact us with your preferred style, fabric idea, measurements, deadline, and occasion so we can confirm the tailoring details.
Are fabric patterns always the same as the photos?
Some African print fabrics are produced in limited runs, so exact patterns may vary. We will confirm available fabric options for custom and handmade orders.
Delivery and payment
Getting your order
Where are you located?
Brenda’s Apparel is based in Kampala, Uganda.
How long do handmade or custom orders take?
Timelines depend on the product, fabric availability, and order size. Ready-made items are faster, while custom clothing and larger handmade orders require confirmation before production.
How do I ask about payment or delivery?
Call +256 703 742790 or email brndamahooro@gmail.com with the product name, quantity, and delivery area.
After purchase
Care and support
How should I care for African print fabric items?
Handle handmade fabric pieces gently, avoid harsh bleach, and wash or spot-clean with mild soap where suitable. For clothing, follow the care guidance shared with your order.
Can I order matching accessories or home pieces?
Yes. Contact us to check whether matching scrunchies, earrings, fans, table mats, or other coordinated pieces can be made from available fabric.
Who should I contact about an order issue?
Call +256 703 742790 or email brndamahooro@gmail.com with your name, product, and the issue so we can assist quickly.